Guaranteed Lowest Pricing, 100% Customer Satisfaction

What services does Chatido provide?

Chatido offers fully managed live chat support with trained agents, a customizable chat widget, and performance analytics. We handle customer conversations so you can focus on growing your business.

Is Chatido chat software included?

Yes! Every plan comes with our advanced, mobile-friendly chat widget—100% free with your service.

Are your live chat agents available 24/7?

Absolutely. Our trained agents are online 24/7, ready to engage your website visitors, answer questions, and turn leads into customers—day or night

How does Chatido’s pricing work?

We offer flexible packages based on chat volume or dedicated agents. After your free demo, your success manager will help you choose the right fit.Click here to chat with our representative and create your own customized package now.

What if I don’t use all my monthly chats?

While unused chats don’t roll over, we monitor your usage and can help adjust your plan as your business evolves.

What happens if I exceed my chat limit?

If your plan is maxed out, we’ll automatically scale you up to the next level to keep chats running smoothly. You’ll only be billed for the extra usage.

What if the number of Chat on my website in a month exceeds my current package?

If the number of chats on your website exceeds your current package, then we will automatically upgrade you to the next best package without disrupting our chat services. The differential amount of your Current VS Upgraded Package will be auto charged on the 1st day of your next billing cycle. However, you are free to change your monthly package in the next month, if you are anticipating less chats in future. We have no lock in contracts. You can upgrade, downgrade or cancel at any time.

Do you offer a free demo?

Yes! You can test our live chat service with real agents on your website—completely free and live in just 2 hours. Click here to Request a Free Live Demo!

What’s included in the free demo?

Real conversations with your site visitors using Chatido-trained agents, so you can see the results before committing. Website Analytica ^® our certified live chat agents prepare over your knowledgebase. We Will email you a Free Live Demo Link. Once you click on the link, you will land on our website's demo page with the look & feel of your website. You can chat with our agent as a customer to test his knowledge & chat management expertise in reference to your website. Our agent will chat with you as your company’s representative. Once you are completely satisfied, you can select a package that suits your needs best and get started.

How do your agents learn about my business?

We build a custom knowledge base using your website, products, FAQs, and customer insights—then train our agents on it.

Are Chatido’s agents trained for my industry?

Yes. We assign agents with experience in your vertical, then train them with tailored scripts and customer workflows.

How do you ensure quality service?

All chats are monitored and reviewed. We use performance metrics, QA checks, and client feedback to ensure top-notch service.

Is my data safe with Chatido?

Yes—our platform uses encrypted communication, secure cloud storage, and is GDPR-compliant for full peace of mind.

What kind of support can I expect?

You’ll get a dedicated success manager, 24/7 support, and detailed reports so you’re always in control.

Need more help?

Start a live chat or Contact Us — we’re here 24/7.